2.01 Creating an account
When creating your first order, you will need to create an account on our platform. This is completely free-of-charge and allows you to checkout faster and more easily if you buy your currency from us again.
When creating an account, you will be asked to provide your email address and set a new password. Your password needs to be at least 8 characters in length, contain both upper and lowercase letters, and at least one number. You can use special characters such as !?#* but no spaces are allowed.
We recommend that you do not use your birthday or anniversary, spouse, children or pet names, or places you have lived or vacationed at. If at all possible, do not use a dictionary word.
To make sure you receive all our email messages without interruption, please add travelmoney@thomascook.com to the trusted domains in your email software.
When creating an account, you will be asked to provide your email address and set a new password. Your password needs to be at least 8 characters in length, contain both upper and lowercase letters, and at least one number. You can use special characters such as !?#* but no spaces are allowed.
We recommend that you do not use your birthday or anniversary, spouse, children or pet names, or places you have lived or vacationed at. If at all possible, do not use a dictionary word.
To make sure you receive all our email messages without interruption, please add travelmoney@thomascook.com to the trusted domains in your email software.
Updated on: 28/04/2023
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